Help

Something
wrong?

If the ice machine did not vend, call or text Aaron at (763) 898-2018.

If your ice did not come out

Do not request another bag for the same problem. A request whose result is unknown stays on hold until it is reviewed, so a second request will not fix it. On your member page, use Report a problem under Your requests so the owner can find that request.

Sign-in, payment, or website problems

Call the number above, or send a report below. Online password reset is not available yet. Card and billing changes are made on Stripe's pages from your member account. Cancellation stops future renewals; access continues through the end of the current paid period. Refund questions are reviewed by the owner.

Report a problem

Reports are saved privately for the owner. Nothing is emailed or texted, and a report does not change any request, allowance, or payment.